Client satisfaction is a fundamental and crucial element in our industry and we take pride in knowing
that our clients are pleased with the services we have provided.
“…When our board of directors set out to do a $350,000 renovation to our building, which was built in 1930,
we worried about the quality and workmanship that each contractor would bring to our site… Your company
showed how true professionals and committed tradesmen should handle nervous clients such as ourselves.
The detailed phases of restoration and prioritizing were invaluable to us. The matching of the old mortar
color to the new… the detailed work on the pediment has probably saved one of the most important pieces
of our building. I look forward to working with you and Masonry Restoration-Maintenance, Inc. in the
future as we continue the restoration project of such a historic Shaker Heights building.”
-Christoper C. Hayward
Van Aken Towers, Board President
“ Slavic Village Development is not only the Community Development Corporation that facilitates the
Storefront Program in this area, but also owns and occupies the Ideal Frock Building which is subject to
the Secretary of Interior’s Standards for Rehabilitation. MRM’s expertise in restoring masonry and terra
cotta was vital in helping us fulfill those requirements and meeting our goal to be a positive example for
future renovations in our neighborhood. Our project, although not large, had a high level of
professionalism and attention to detail. As the Storefront Coordinator, I found your understanding of
the project’s overall scope of work extremely helpful and I really appreciated your flexibility when
dealing with the frustration of scheduling your work around other contractors.
Every successful project like this strengthens our neighborhood and contributes to making the City of Cleveland a better place to live and work. Again, thank you for your part in it. It was a pleasure working with you.”